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NHS Dentist in Birmingham

Midlands Smile Centres
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If you thought we provided the best dental service or if you don't believe our dental service was as good as we promised, we want to know. Please use our feedback form to tell us how you thought we performed at your last visit. We use all feedback to improve our training program, refine our services and address issues within the team. All your feedback is valued and is read by the senior management team. Leave Feedback


Not Happy?

If you have any complaint or concern about the care of service you have received from any MSC practice, please let us know, we welcome your feedback and appreciate you taking the time out to offer it. We operate an informal, confidential complaints procedure, which we hope will resolve any problems quickly and efficiently.

Once received your complaint/concern will be acknowledged within 3 working days, then an investigation will take place, you might be invited in for a chat so that more facts can be gathered, then a full response will be provided within a further 10 working days, however sometimes, more time is required, and if this is the case you will be kept updated at every stage.

Written complaints should be addressed to the complaints officer:

Handsworth Wood

Angie Anslow
94 Church lane
Handsworth Wood
Birmingham
B20 2ES
Tel 0121 554 0474
Make a complaint

Kings Heath

Tonia Hosey
306 Vicarage Road
Kings Heath
Birmingham
B14 7NH
Tel 0121 444 1928
Make a complaint

Northfield

Rachel O'Flynn
225 Longbridge Lane
Northfield
Birmingham
B31 4RE
Tel 0121 476 0976
Make a complaint

Selly Oak

Chrissy Woulahan
476 Bristol Road
Selly Oak
Birmingham
B29 6BD
Tel 0121 472 8844
Make a complaint

Sheldon

Daria Gaczkowska
26 Sheaf Lane
Sheldon
Birmingham
B26 3HD
Tel 0121 743 5516
Make a complaint

West Heath

Rachel O'Flynn
225 Longbridge Lane
West Heath
Birmingham
B31 4RE
Tel 0121 4760976
Make a complaint

NB. If you are an NHS patient, this procedure does not affect your right to make representations to the Local Primary Care Trust.


Bank Holiday Opening Hours

On Public Holidays the practice listed below can be contacted for emergency dental care.
Both new and existing patients are able to make use of this extended service.

Date Holiday Practice Opening times Contact Number
27/08/18 Summer bank holiday Handsworth Wood   10am - 1pm   0121 554 04740121 554 0474
24/12/18 Christmas Eve All Sites   10am - 5pm   0121 414 15510121 414 1551
25/12/18 Christmas Day Selly Oak   10am - 5pm   0121 414 15510121 414 1551
26/12/18 Boxing Day Selly Oak   10am - 5pm   0121 414 15510121 414 1551
31/12/18 New Year's Eve All Sites   10am - 5pm   0121 414 15510121 414 1551
01/01/19 New Year's Day Selly Oak   10am - 5pm   0121 414 15510121 414 1551


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Dentist in Birmingham - Midlands Smile Centres at Birmingham welcomes new or existing dental patients for dental treatments provide by experienced dentist Birmingham.